About Us
Who We Are
Whether you are looking to enjoy independence in your own home, want to get out and about more, learn new skills or need to find someone you can rely on for specialist and nursing care, we are here to help you. These services are offered through partnerships with health and community service providers and through active engagement with families, carers, representatives and/or advocates.
Our care and support options make sure you are taken care of, whatever your circumstances. We are also sympathetic to people from culturally diverse backgrounds who may be hesitant to approach mainstream services due to language barriers, religious beliefs or cultural barriers.
Professional, Quality Care
Strong systems provide a primary resource to assist Empire community care Australia’s Board, senior management, staff, carers volunteers and all those working with us to understand what acceptable practice means to us. All care staff are required to operate according to, the relevant Service Standards and special policy and procedural requirements that are applicable to their service and target group.
Vision
People using the services of Empire Community Care will feel valued, respected and included as equal members of the community.
Mission
The Mission of Empire Community Care is to provide care services based on the needs of the individual person through encouragement, empowerment, empathy and partnerships with clients, their families, carers and other service providers.
Values
Our values guide us in promoting ethical, respectful and safe service delivery across all operations.
- Respect and dignity for the individual
- Inclusion and participation in decision making at all levels of the organisation
- Accessibility
- Accountability
- Safety
Why choose Empire Community Care?
We are a disability specialist
- We have experience in supporting NDIS participants
- We have a wide range of services tailored to support people with disabilities of all ages and needs
- We provide specialist support for people with high and complex needs
- We seek to provide the highest standards in quality, customer wellbeing and safeguards
- Our staff are highly experienced and receive ongoing training to ensure that they continue to remain on top of their profession
- We have stringent recruitment processes in place to ensure that our staff come with the relevant background checks
Our Support Workers
We provide you with qualified Support Workers who understand your individual needs and can assist you at home and in the community with Daily Living activities. We also offer hands on experiences to give you the skills to access the life you want.
If you would like to talk to us about Assistance with Daily Living or any other service, please call us on 1300 489 035 and speak to one of our friendly staff.
